play rummy
play rummy
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This app is available for your device
play rummy
This app is available for your device
Contact
+91 6350402903
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play rummy?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify, which will log you in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still face issues receiving the OTP, wait and try clicking on "send OTP" again. If the problem persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number initially. If your number has changed, submit your updated KYC details to the customer support via email to facilitate the account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you have the updated app, you should be able to log in and start playing. This should fix any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the play rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonus funds cannot be withdrawn. This restriction allows users to only claim earnings from their actual gaming performance.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and saved within the app. This includes linking your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, there may be occasional delays with payments, which can extend the wait time to up to 24 hours. This delay can add to the overall processing time in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount are available for withdrawal. This means you can take out the money won, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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